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©2019 King's Church Newport

Registered Charity No: 1183216

Privacy Policy

PRIVACY POLICY

 

King’s Church, Newport (‘the Church”) has adopted this Privacy Policy as we recognise the right of people to keep their personal information private. This Privacy Policy covers the Church’s use of personally identifiable information that you provide and we collect or hold, including when you continue to browse and use this website www.kings-church.org.uk

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which, govern the Church’s relationship with you. If you disagree with any part of this policy please do not provide personal information and do not use our website.

 

1. DATA PROTECTION
This policy explains how the Church and the website comply with the General Data Protection Regulation (GDPR) which comes into effect on 25 May 2018, and the Privacy and Electronic Communications Regulations. We may update this policy when the UK exits the European Union.

By providing your personal details you are confirming that you are over 13 years of age, and agree to allow the Church to contact you by mail, email, telephone or SMS text message in connection with its charitable purposes, either on the basis of the consent you have given us or for our legitimate interests in accordance with current data protection regulations.

 

2. CONTACT DETAILS

If you would like any further information, or have any queries, problems or complaints relating to the Church’s Privacy Policy or our information handling practices in general, please contact us by:
Emailing: hello@kings-church.org.uk 

or
Writing: King’s Church, 71 Lower Dock Street, Newport. NP20 1EH

 

3. KEEPING DETAILS UP TO DATE
Please tell us as soon as any of your contact details change so that we can keep our records up to date.  You can change the way we contact you, or the kind of material we send you, at any time by contacting us by mail or email using the contact details above.
You can unsubscribe from our regular emails by using the 'unsubscribe' on the email or by responding ‘Unsubscribe’ to the mobile message you have received.

 

4. HOW WE COLLECT INFORMATION ABOUT YOU
We collect personal information each time you are in contact with us. For example, when you:
• visit our website;
• make a donation, by completion of Gift envelopes, via our website or electronic means;
• register for a Church event;
• provide your contact details, in writing or orally, to Church staff or volunteers;
• purchase goods or services, including when you provide credit or debit card details;
• when you attend Church services or participate in other Church activities;
• communicate with the Church by means such as email, letter or telephone;
• face to face meetings with staff and volunteers;
• access social media platforms such as Facebook, YouTube, WhatsApp, Twitter, Instagram

 

The Church does not hold any debit or credit card details for donations/payments made via our websites. All card payments are handled by service providers who encrypt card information. sent from this website. 

 

5. HOW WE USE YOUR INFORMATION
The Church will use the personal information we collect for the purpose disclosed at the time of collection, a reasonably compatible purpose if necessary, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally, we will only use and disclose your personal information as follows:
• to keep you informed by text and/or email as to Church services, activities, resources and conferences;
• to establish and maintain your involvement with the Church, events you have attended, what areas and activities of the Church you have supported, record and acknowledge any donation, or to provide the products you have requested;
• to answer an inquiry or request for further information or complaint about the Church, its services, activities and events;
• to register you for events;
• to help us to make the Church’s sites, services and products more valuable to our community;
• for promotion of products or services and to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further promotional communications;
• to improve our general ability to assist Church attendees and the wider community;
• to help the Church and Senior Management with management of issues relating to the Church; 
• to enable the Pastors of King’s Church to occasionally personally and directly communicate with you.

 

6. SENSITIVE PERSONAL INFORMATION

 The Church may collect and store sensitive personal information such as health/medical information, religious information (Church attendance) when you and/or your family attend, register for Church events and activities, criminal convictions or offences (when involved in certain roles within the life of the Church).

Your personal information will be kept strictly confidential, and we will only use it for the purpose it was collected for or a reasonably compatible purpose if necessary. It is never sold, given away, or otherwise shared with anyone, unless required, by law.

 

7.  DISCLOSURES OF YOUR PERSONAL DATA  

 We may have to share your personal data with the parties set out below: 

  • Service providers who provide IT and system administration services.

  • Professional advisers including lawyers, bankers, auditors and insurers.

  • Government bodies that require us to report processing activities.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

 

8. WHO SEES YOUR INFORMATION
The information you provide to us will be held on computers in the UK, the European Union and the USA and may be accessed by or given to our staff or our service providers who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties may process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.

Where such details are shared we have confidentiality agreements in place that restrict the use of your information to the purpose for which it is provided and ensure it is stored securely and kept no longer than necessary.

Some of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:

  • We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or

  • Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or

  • If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time. 

We do not intend to store or currently store financial details (credit or debit card numbers) obtained through online transactions. We do not store details online nor do we pass any information to third parties, except where we are legally required to do so, to assist fraud reduction, or to provide a service requested and minimise credit risks.

We do not pass any of your personal information to any other organisations and/or individuals without your express consent, with the following exception:

By providing us with your details you are giving the Church your express permission to transfer your data to our service providers including mailing houses, such as MailChimp, WIX, to enable fulfilment of the purpose for collection.

 

9. SECURITY
The Church will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information, held electronically, is stored in a secure server or secure files. We take security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage and will notify you and any applicable regulator of a breach if we are legally required to.We will only store your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, giving, or reporting requirements.

 

We also allow access to your personal data only to employees and volunteers who have a need to know such data. They will only process your personal data on our instructions and they must keep it confidential.   

 

The Internet is not a secure method of transmitting information. Accordingly, the Church cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information. 

 

 

10. ACCESS TO YOUR INFORMATION
You can request access to the personal information that the Church holds about you by contacting the Church as set out above. We will provide you with access to your personal information unless we are legally authorised to refuse your request.
If you wish to change personal information that is out of date or inaccurate at any time please contact us. The Church will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date. If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable.
We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy.

 

 11.THIRD-PARTY LINKS  

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

 

12. SOCIAL MEDIA
The Church uses social media such as Instagram, Facebook, Twitter, WhatsApp and YouTube. Users must verify authenticity of sites before posting or providing personal information on such sites.  Our website may provide social media buttons, permitting sharing our web content directly to a social media, platform. Use of such buttons is at your own risk.
Unless it is material supplied or officially posted by the Church we do not endorse social media website(s) and have no responsibility for the content nor for the cookies they may contain.
The Church does not ask for passwords nor personal details on social media.

 

13. DOWNLOADS
Any documents or files made available to download from our website are provided at users own risk.

 

14. COOKIES POLICY

Cookies are small amounts of information that we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also help to monitor website traffic and to personalise the content of the site for you but will not store save or collect personal information. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our site.